Terms of service

Terms of Service


Effective Date: [August 2026]

Last Updated: [August 2026]


Welcome to [adelon]. These Terms of Service (“Terms”, “Terms of Service”) govern your access to and use of adelon.in and your purchase of products from our store.


By accessing our website, creating an account, placing an order, or purchasing products from us, you agree to be bound by these Terms. Please read them carefully before using our website.


If you do not agree with these Terms, please do not use our website or place an order.


1. About Adelon


This website is operated by [adelon].


Website: adelon.in

Email: [adelon.in555@gmail.com]

Contact Number: 8779265556

Address: [Madh Island, Malad West, Mumbai West, Maharashtra 400061]


Throughout these Terms, “Adelon”, “we”, “us”, and “our” refer to [adelon].


“You”, “customer”, and “user” refer to any person accessing our website or purchasing products from us.


2. Account Terms


You may be able to create an account to use certain features of our website.


When creating or using an account, you agree to:


Provide accurate and current information.

Keep your account information up to date.

Keep your login credentials confidential.

Be responsible for activity occurring through your account.

Notify us promptly if you believe your account has been accessed without permission.

Not create an account using false or misleading information.

Not use another person's account without permission.


We reserve the right to suspend or terminate accounts where we reasonably believe there has been fraud, abuse, unauthorised activity, violation of these Terms, or unlawful use of our services.


You may also shop from Adelon without creating an account where guest checkout is available.


3. Eligibility to Use Our Website


By using Adelon.in, you represent that you are legally capable of entering into a binding agreement under applicable law.


If you are purchasing products on behalf of another person or business, you confirm that you have the authority to do so.


If you are under the applicable age for entering into contracts, you should use our website only with the involvement and supervision of a parent or legal guardian where required by law.


4. Products and Product Descriptions


We make reasonable efforts to ensure that product descriptions, images, specifications, prices, colours, sizes, dimensions, and other information displayed on Adelon.in are accurate.


However:


Product colours may appear slightly different depending on your device or screen.

Product packaging may occasionally differ from images shown on the website.

Minor variations may occur between product photographs and the actual product.

Product specifications may change where permitted and appropriate.

Availability may change without notice.


We do not guarantee that every product description, photograph, specification, or other website content will always be completely error-free.


If you receive a product that is materially different from what you ordered, please contact us in accordance with our Return & Refund Policy.


5. Product Availability


Products displayed on our website are subject to availability.


We may:


Limit the quantity of products available for purchase.

Remove products from our website.

Change product specifications.

Correct product information.

Refuse an order where a product is unavailable.

Cancel an order where necessary.


If we are unable to fulfil an order after you have placed it, we will notify you and, where applicable, provide an appropriate refund for the amount paid for the unavailable product.


6. Pricing


All prices displayed on Adelon.in are intended to be accurate at the time they are displayed.


Prices may change at any time without prior notice.


Depending on the applicable product and transaction, prices may include or exclude applicable taxes, shipping charges, or other fees. Any applicable charges will be displayed during checkout where reasonably possible.


We reserve the right to correct pricing errors, including typographical or technical errors.


If a product has been purchased at an obviously incorrect price due to an error, we may contact you regarding the order and may cancel the order where permitted by applicable law.


7. Payment


We may accept payment methods displayed on the website or during checkout, which may include:


Credit cards

Debit cards

UPI

Net banking

Digital wallets

Cash on Delivery, where available

Other payment methods supported by our payment providers


Payments may be processed by third-party payment gateways.


You agree to provide accurate and valid payment information and confirm that you are authorised to use the selected payment method.


We are not responsible for delays or failures caused by a customer's bank, payment provider, card issuer, payment network, or other third-party payment service.


8. Order Placement and Acceptance


When you place an order on Adelon.in, you are making a request to purchase the selected products.


After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or another communication method.


An order confirmation does not necessarily mean that the order has been finally accepted.


We reserve the right to accept, reject, limit, or cancel an order for reasons including:


Product unavailability

Pricing or listing errors

Payment problems

Suspected fraud

Incorrect customer information

Shipping restrictions

Duplicate or suspicious orders

Technical errors

Violation of these Terms

Other legitimate business or legal reasons


If we cancel an order for which payment has already been received, we will generally arrange an applicable refund.


9. Order Cancellation


You may request cancellation by contacting us as soon as possible at:


[adelon.in555@gmail.com]


We will try to accommodate cancellation requests received before the order has been processed or shipped.


Once an order has been shipped, cancellation may no longer be possible and the Return & Refund Policy may apply.


10. Shipping and Delivery


We aim to process and ship orders within the timeframe displayed on the website or communicated to you.


Our normal order-processing schedule is:


[from Monday to Friday]


Orders may take additional time during weekends, public holidays, sales events, high-demand periods, or circumstances outside our reasonable control.


Estimated delivery times are estimates only and are not guaranteed unless expressly stated otherwise.


Delivery may be affected by:


Courier delays

Weather

Natural disasters

Public holidays

Incorrect address information

Remote delivery locations

Transportation disruptions

Customs or regulatory requirements

High order volumes

Other circumstances beyond our reasonable control


Customers are responsible for providing an accurate and complete shipping address and contact information.


Please refer to our Shipping Policy for additional information.


11. Dropshipping and Third-Party Fulfilment


Adelon may use third-party suppliers, manufacturers, warehouses, fulfilment providers, and logistics companies to fulfil and deliver orders.


Where necessary, order information may be shared with relevant service providers to process and deliver your purchase.


Products may occasionally be shipped directly from a third-party supplier or fulfilment location.


We aim to work with reliable suppliers and service providers, but delivery timelines and product availability may occasionally be affected by third-party circumstances.


12. Returns, Exchanges and Refunds


Returns, exchanges, replacements, and refunds are governed by our Return & Refund Policy.


Please review that policy before purchasing.


Generally, eligible return requests must be submitted within [7 DAYS] of delivery and must satisfy the applicable return conditions.


Products may not be eligible for return where they are used, damaged through customer misuse, opened where hygiene restrictions apply, or otherwise excluded under our Return & Refund Policy.


Nothing in these Terms is intended to limit consumer rights that cannot legally be excluded under applicable Indian law.


13. Damaged, Defective, or Incorrect Products


If you receive a damaged, defective, or incorrect product, please contact us promptly at:


[adelon.in555@gmail.com]


We may request photographs, videos, order information, packaging information, or other reasonable evidence to investigate the issue.


Depending on the circumstances, we may offer a replacement, exchange, refund, or other appropriate remedy in accordance with our Return & Refund Policy and applicable law.


14. Prohibited Uses


You agree not to use Adelon.in for unlawful, fraudulent, abusive, or unauthorised purposes.


You must not:


Violate any applicable law or regulation.

Use the website for fraudulent transactions.

Attempt to obtain unauthorised access to our website or systems.

Interfere with website security or functionality.

Upload malicious software, viruses, or harmful code.

Attempt to collect information about other users without authorisation.

Copy, reproduce, modify, distribute, or exploit website content without permission.

Use automated systems to scrape or collect website content without our permission.

Impersonate Adelon, its employees, representatives, or other users.

Submit false or misleading information.

Abuse promotions, discounts, coupons, or referral programs.

Use the website to infringe intellectual-property rights.

Engage in activity that could damage Adelon's reputation or operations.


We may suspend or restrict access to our website where we reasonably believe prohibited activity has occurred.


15. Intellectual Property


Unless otherwise stated, content on Adelon.in—including logos, branding, text, graphics, images, product descriptions, designs, website layouts, icons, and other materials—is owned by or licensed to Adelon.


You may access and use the website for personal, lawful shopping purposes.


You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit Adelon's intellectual property without prior written permission.


ADELoN — Shop Like the World's Richest is part of our brand identity and may not be used without permission.


16. Customer Reviews and User Content


If you submit a review, photograph, comment, testimonial, or other content to Adelon, you agree that:


You have the right to submit the content.

The content is not unlawful, misleading, abusive, defamatory, or fraudulent.

The content does not infringe another person's intellectual-property or privacy rights.

The content does not contain malicious code or harmful material.


By submitting content, you grant Adelon permission to use, reproduce, display, and publish that content for legitimate business, marketing, and promotional purposes, subject to applicable law.


We reserve the right to remove content that violates these Terms or applicable law.


17. Third-Party Services and Links


Adelon may use or link to third-party services, including payment providers, shipping companies, analytics services, advertising platforms, social-media services, suppliers, and other technology providers.


Third-party services may have their own terms and privacy policies.


We are not responsible for the independent policies, content, security, availability, or actions of third-party services.


18. Website Availability


We aim to keep Adelon.in available and functioning properly, but we do not guarantee uninterrupted or error-free access.


The website may occasionally be unavailable because of:


Maintenance

Updates

Technical problems

Server issues

Security incidents

Internet or telecommunications failures

Events beyond our reasonable control


We may modify, suspend, or discontinue any part of the website or service where reasonably necessary.


19. Disclaimer


To the maximum extent permitted by applicable law, Adelon provides the website and its services on an “as available” basis.


We do not guarantee that:


The website will always be available.

Website content will always be completely accurate or error-free.

Products will always be available.

Delivery estimates will always be met.

The website will be completely free from technical problems or security risks.


Nothing in these Terms excludes any guarantee, right, or remedy that cannot legally be excluded under applicable law.


20. Limitation of Liability


To the maximum extent permitted by applicable Indian law, Adelon and its owners, employees, representatives, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the website or purchase of products, except where such liability cannot legally be excluded.


This may include losses arising from:


Website interruptions

Third-party service failures

Delivery delays outside our reasonable control

Unauthorised access caused by circumstances outside our reasonable control

Loss of data

Business interruption

Indirect financial loss


Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law, including applicable consumer-protection rights.


21. Indemnification


To the extent permitted by applicable law, you agree to indemnify and hold harmless Adelon, its owners, employees, representatives, service providers, and affiliates from claims, losses, liabilities, costs, and expenses arising from:


Your violation of these Terms.

Your unlawful use of Adelon.in.

Your misuse of our products or services.

Your infringement of another person's rights.

Information or content you submit unlawfully.

Fraudulent or abusive activity associated with your use of our website.


This provision does not apply to the extent that the claim results from Adelon's own unlawful conduct or liability that cannot legally be excluded.


22. Privacy


Your use of Adelon.in is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.


By using our website, you acknowledge that you have had an opportunity to review our Privacy Policy.


23. Changes to These Terms


We may update these Terms from time to time to reflect changes in:


Our business

Products and services

Website functionality

Payment or shipping arrangements

Applicable laws and regulations

Business policies


The updated Terms will be published on this page, and the Last Updated date may be changed accordingly.


Your continued use of Adelon.in after updated Terms are published may constitute acceptance of the updated Terms to the extent permitted by law.


24. Severability


If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally possible.


The remaining provisions will continue to apply.


25. Waiver


If we do not immediately enforce a provision of these Terms, that does not mean we have permanently waived our right to enforce it later.


Any waiver must be made in accordance with applicable law.


26. Governing Law and Jurisdiction


These Terms are governed by and interpreted in accordance with the laws of India.


Subject to applicable consumer-protection laws and any mandatory jurisdictional rights available to consumers, disputes relating to these Terms or your use of Adelon.in shall be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra, India.


Nothing in this section is intended to prevent a consumer from exercising any mandatory legal rights available under applicable Indian law.


27. Contact Information


If you have questions regarding these Terms, your order, our products, or our services, please contact us:


Adelon

Website: adelon.in

Email: [adelon.in555@gmail.com]

Contact Number: 8779265556

Address: [Madh Island, Malad West, Mumbai West, Maharashtra 400061]


Customer Service Hours: [from Monday to Friday]

Customer Service Time: [10:00am to 6:00pm]

E-mail service:  24/7 hours 

We will make reasonable efforts to respond to customer enquiries and complaints as promptly as possible.


28. Entire Agreement


These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies displayed on Adelon.in, constitute the terms governing your use of our website and purchase of our products, subject to applicable law.


If there is a conflict between these Terms and a mandatory requirement of applicable Indian law, the applicable legal requirement will prevail.


Thank You for Shopping With Adelon


We appreciate your trust in our brand. Our goal is to provide a convenient, transparent, and reliable shopping experience while continually improving our products and customer service.


ADELoN — Shop Like the World's Richest


Adelon.in

[adelon.in555@gmail.com]

8779265556

[Madh Island, Malad West, Mumbai West, Maharashtra 400061]